Subject: Tech Support Candidate - Ekta sainj Ekta
From: Ekta sainj Ekta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Dec 2020 06:09:58 -0500

| | Tech Support Test

Name | Ekta sainj Ekta
E-mail | [email-masked]
Phone Number | (91) 9560246447
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paytm | Operation associate | | 25
Previous Employer 1 | Just dial | Associate | | 20
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart my device.
After rebooting, check if you are still having the same problem again. Many times, this is all that's needed to fix issues you may have.

Make Sure the Internet Connection Works

Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone. | On bluetooth in speaker and in phond then pair both device and connect
What according to you makes you a good candidate for customer service or technical support job? | Confidence
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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