Subject: Tech Support Candidate - Apurva Arora
From: Apurva Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Dec 2020 03:37:41 -0500

| | Tech Support Test

Name | Apurva Arora
E-mail | [email-masked]
Phone Number | (110018) 8882888632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Subhash nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will close the tab and again go back to the google to open a website.
I will try to open it in new tab.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the Bluetooth of both the devices then on the mobile screen all the near by blue tooth devices will  appear
Click the name of the Bluetooth speaker
The device will be connected to your phone.

What according to you makes you a good candidate for customer service or technical support job? | I am a hardworking person. Always gives my 100% whatever work is assigned to me and always keen to grab the new opportunities.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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