Subject: Tech Support Candidate - Jaison Prashanth lobo Jaison
From: Jaison Prashanth lobo Jaison <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Dec 2020 02:08:44 -0500

| | Tech Support Test

Name | Jaison Prashanth lobo Jaison
E-mail | [email-masked]
Phone Number | (+91) 7483002583
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mangaluru
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
Mortgage

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mphasis | Customer support executive | 20/3/2020 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Closing the browser regular and in task manager
Troubleshooting checking with other browsers
Checking cookies

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth
Search for nearby device
Req for auto pairing
Connect

What according to you makes you a good candidate for customer service or technical support job? | Humble nature, patience and polaite talk
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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