Subject: Tech Support Candidate - Sagar Purohit
From: Sagar Purohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 11:44:55 -0500

| | Tech Support Test

Name | Sagar Purohit
E-mail | [email-masked]
Phone Number | (+91) 8909427550
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
Auto cad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nch india pvt ltd | Sr. Executive sales | 16 june 2020 | 40000
Previous Employer 1 | La gajjar machineries pvt ltd | Sr. Executive sales and marketing | February 2019 | 30000
Previous Employer 2 | Kirloskar pumps | Executive engineer | Nov 2017 | 22000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First it will show try running windows network diagnostic. Than left Click on the diagnostic. It will show two options after detecting the problem explore the additional options and close the trouble shooter.
After this it will show close option.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First scroll down the mobile option and click on bluetooth option and Parallel start the on button of bluetooth speaker. And after opening the bluetooth in mobile it will ask for pairing new device. After clicking the same. It will paired with the bluetooth speaker. And we can use bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I will use my technical skill and experience in technical support job. I have good problem solving skills. Also i am very much love to work in team work which will give me good ideas and skills also i have very good learning power.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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