Subject: Tech Support Candidate - Mainu Din
From: Mainu Din <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 08:43:33 -0500

| | Tech Support Test

Name | Mainu Din
E-mail | [email-masked]
Phone Number | (91) 9971389689
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Swawlambh HR india Pvt LTD | RSO | | 17195
Previous Employer 1 | Evolve HR PVT LTD | RSO | 21 Aug.2018 | 12315
Previous Employer 2 | Synergy HR India | ASE | 31 Mar 2016 | 11219

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First Check Connection Speed
Second Delete browser cookies
Thirt Refresh page again
Problem solve

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open bluetooth both mobile phone and speaker
Second search name and connect
Third pair.

What according to you makes you a good candidate for customer service or technical support job? | Fast learning and solving problem
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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