Subject: Tech Support Candidate - wasim khan
From: wasim khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 08:19:29 -0500

| | Tech Support Test

Name | wasim khan
E-mail | [email-masked]
Phone Number | (91) 8924898829
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Birlasoft limited | Abap consultant | 4th september 2020 | 27000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1 : Analyze the occured error by checking internet connection.
Step 2 : Check whether given website is authentic or not( safe connection)
Step 3 : Is there any problem with firewall or proxy server, etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : Turn ON the bluetooth speaker and bluetooth of mobile.(bluetooth should be visible to nearby devices).
Step 2 : After scanning is complete, select the bluettoth speaker and pair with mobile.
It will be connected.

What according to you makes you a good candidate for customer service or technical support job?

For customer service, one should able to analyze the problem of customer and provide the best optimal solution.
This qualitiy of mine with disciplined, punctual and to be smart worker.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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