Subject: Tech Support Candidate - Amit kumar Amit
From: Amit kumar Amit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 06:16:41 -0500

| | Tech Support Test

Name | Amit kumar Amit
E-mail | [email-masked]
Phone Number | (+91) 8802148484
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
VoIP
Telecom

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Huawei | Incident manager | Still working | 30000
Previous Employer 1 | Samsung | Sr engineer | 2019 | 32000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all Go through with new tab if still the same issue presist then check which errorbyiu are getting right now like the connection was interrupted/connection was reset/the connection has timed out

First go through with browser history and remove all the cache/clear history and trying to open URL

If again unable to open URL check with company proxy server go to connection after click on it check proxy server if is it Enable un-tik the mark....

Surely you can able to load the page

Other hand lots of issues is there either be it&#039;s related to firebox/Firwal/Low media connection/Http server fail

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all swipe down from the top of the screen.
Make sure Bluetooth is turned is always on mode then touch and hold Bluetooth .
In the list of paired devices, tap a paired but unconnected device
When your phone and the Bluetooth device are connected, the device shows as &quot;Connected then you can process&quot;

What according to you makes you a good candidate for customer service or technical support job? | What makes me an ideal &amp; good candidate for a customer service job is my sincerity and commitment to deliver excellence.really this one  taught me a very crucial realization... that the every service is reflection of a company&#039;s vision and mission.your passion is always to deliver an uncompromising service to customer&#039;s while sticking to the company&#039;s corporate principles. If I make it my goal to personalize my interaction with customers to maintain and create new relationships definitely I can say I am good candidate for customer service or technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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