Subject: Tech Support Candidate - Ishfaq Ahmad Dar
From: Ishfaq Ahmad Dar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 05:46:43 -0500

| | Tech Support Test

Name | Ishfaq Ahmad Dar
E-mail | [email-masked]
Phone Number | (+91) 9906422457
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Srinagar, Jammu & Kashmir
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | B2X Service Solutions Private Limited | Field Service Engineee | 29 Feb | 15000+
Previous Employer 2 | IBM India Private Limited | Desktop Support Engineer | January, 2019 | 13000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check Internet Connection Or WiFi Connection
Check is URL Correct Or removed/moved on other
Check Networking

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the Bluetooth Speaker
Open Bluetooth Connection in Mobile & check Bluetooth Connection
Then pair the appropriate connection to run the Bluetooth Speaker.

What according to you makes you a good candidate for customer service or technical support job? | As a Technical Background Student as well as my work experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |