Subject: Tech Support Candidate - Mohit Sharma
From: Mohit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 05:44:40 -0500

| | Tech Support Test

Name | Mohit Sharma
E-mail | [email-masked]
Phone Number | (091) 9899142562
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ravi and singh communication | Team leader | 22dec2020 | 20200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we will check internet connection.
Second we will check this website to open another browser.
Third we will check ping

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we will go mobile settings.
Second we will go connection.
Third we will go bluetooth options.
Fourt we will seach device.

What according to you makes you a good candidate for customer service or technical support job? | Customer satisfaction
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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