Subject: Tech Support Candidate - Rajat Mathur Rajat
From: Rajat Mathur Rajat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 05:19:51 -0500

| | Tech Support Test

Name | Rajat Mathur Rajat
E-mail | [email-masked]
Phone Number | (208012) 9653024869
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | NR. Switch N radio services p Ltd | Field Maintenance ENGG | 20-02-2020 | 15726
Previous Employer 2 | Essjay Ericsson India Pvt Ltd | Trainee ENGG | 06-11-2019 | 9500

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check perticular site is correct or not and  if correct then I will go in help section and describe my issue and request them check my issue and resolved...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all I will on the bluetooth button in speaker and then go to the bluetooth in the settings section of mobile and on Bluetooth.
After that all paired devices shown in the bluetooth section in mobile and then will connect Bluetooth speaker device....

What according to you makes you a good candidate for customer service or technical support job? | I think I should  very responsible for Customer service or technical service, so that I can help the customer service or resolve the technical issue...
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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