Subject: Tech Support Candidate - Anjana Rana
From: Anjana Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 04:36:21 -0500

| | Tech Support Test

Name | Anjana Rana
E-mail | [email-masked]
Phone Number | (+91) 7840899709
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mayur vihar phase-3
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Japanese language

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Echosoft infocom pvt ltd | Senior Executive | 17-nov-2019 | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check the address again and try to open it if I get the same error I will check my internet , if my internet is working fine then I will delete cache and restart the browser again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First go to the settings
Open Bluetooth option
Search my speaker name
Pair it and connect

What according to you makes you a good candidate for customer service or technical support job? | I have two years of experience in the same and I know very well that being polite , calm and patience makes me a good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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