Subject: Tech Support Candidate - Pammi devi Pammi
From: Pammi devi Pammi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 04:23:01 -0500

| | Tech Support Test

Name | Pammi devi Pammi
E-mail | [email-masked]
Phone Number | (201301) 7404841219
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida 61
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Javi systems | Technical coordinator | One month notice period | 18000
Previous Employer 1 | Trip clues india pvt ltd | Operations | Feb 2019 | 17000
Previous Employer 2 | Acc cement india pvt ltd | MIS | Dec 2018 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Do not know

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the mobile Bluetooth and speaker
2. Tab to tha mobile bluetooth
3. In mobile it is showing bluetooth name
4. Tab on the Bluetooth speaker name and pair with the device
5. It is connected with the speaker

What according to you makes you a good candidate for customer service or technical support job?

Always be soft spoken
Shoule be Charistal and clear communication

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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