Subject: Tech Support Candidate - Sharun Dev
From: Sharun Dev <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 00:32:52 -0500

| | Tech Support Test

Name | Sharun Dev
E-mail | [email-masked]
Phone Number | (91) 8929685535
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kerala, can relocate
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Freelance | Network engineer | Jan 2020 | 33000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the cable plugged in properly
Make sure system is online
Check the IP address
Run CMD and hit command IPConfig / renew

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put on the bluetooth in mobile and let accept all connectios nearby
Put on connection button on speaker and pair with mobile

What according to you makes you a good candidate for customer service or technical support job? | Patience to speak with customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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