Subject: Tech Support Candidate - NIKITA KUMBHAR
From: NIKITA KUMBHAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 23:09:54 -0500

| | Tech Support Test

Name | NIKITA KUMBHAR
E-mail | [email-masked]
Phone Number | (91) 9665794345
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Solapur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Software installation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | WORDOID INDIA PVT LTD | HR MANAGER | 30th Nov 2020 | 12000
Previous Employer 1 | Shri Siddheshwar Womens Polytechnic | Technical laboratory Assistant | 14 March 2020 | 10000
Previous Employer 2 | Vodafone postpaid office | Tele-Service-executive | Dec 2017 | 7000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: I shall check internet connection of my            PC.
Step 2: I 'll restart my PC.
Step 3: Again to check internet connection I 'll open my Browser.
Step 4: Finally I 'll check wheather website is down for just me or every one.To check this I 'll open this website on another PC.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Turn on the Bluetooth of mobile.
Step 2: After Scanning you can see your Bluetooth speaker name in your mobile.
Step 3: select your Bluetooth speaker name.It will automatically get connect.

What according to you makes you a good candidate for customer service or technical support job? | Yes.I will become good candidate for customer service or Technical supports job.Because, As I have worked as a HR Manager am having good communication skills and also Elaborating skill.Another thing is that ,As I have worked as a Technician I am having too much Technical skills like Troubleshooting PC's Hardware/Software related problem.Installation of various software across the network and other peripheral devices like printer,Scanner,speakers etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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