Subject: Tech Support Candidate - SACHIN Bharti
From: SACHIN Bharti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 21:37:04 -0500

| | Tech Support Test

Name | SACHIN Bharti
E-mail | [email-masked]
Phone Number | (+91) 8076030956
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First off all it will depend on what error showing solution will depend on this and second I will try to open as http://ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth of speakers
Open bluetooth of mobile
Start searching for device
Select the device and trying to pairing
After pairing it will connect and ready to use

What according to you makes you a good candidate for customer service or technical support job? | I am from technical background I am working in a MNC which is a renowned name is Telecom TATA COMMUNICATIONS LIMITED
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |