Subject: Tech Support Candidate - Hassan Khalid
From: Hassan Khalid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 11:55:44 -0500

| | Tech Support Test

Name | Hassan Khalid
E-mail | [email-masked]
Phone Number | (999) 0110976
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar okhla
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Akbar travels | sr cce | 9 mar 2020 | 25
Previous Employer 2 | ATB yatra | Travel consultant | 16 feb 2019 | 24

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will put the pop up off and by using ctrl + f and by blocking extra un useful popups.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on the bluetooth of speaker then select bluetooth icon and open the mobile's bluetooth then do pairing by taping.
What according to you makes you a good candidate for customer service or technical support job? | By browsing and analytics
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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