Subject: Tech Support Candidate - Gaurav Jaiswal
From: Gaurav Jaiswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 06:43:17 -0500

| | Tech Support Test

Name | Gaurav Jaiswal
E-mail | [email-masked]
Phone Number | (91) 8750569607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | South Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AR Lighting Electronics & Design | Accounts executive | Saturday | 18000/-
Previous Employer 1 | SNJ Solutions Pvt ltd | Backend | Saturday | 12000/-
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hello. my name is Gaurav. i am trying to open a website www.ndtv.com but i am unable to open to this page. firstly i was trying it on google crome then i tired it on internet explorer but still it showing same error. please help me do the need ful.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Please press the bluetooth button in your speaker to on the bluetooth.
2 please open your bluetooth in your mobile phone and refresh bluetooth to the find the speaker's bluetooth.
3 Please select the bluetooth of your speaker and press connect for the connection so wait till connected

What according to you makes you a good candidate for customer service or technical support job? | In a technical support job first of all the candidate needs to talk smoothly in well manner and should understand the problem and then he or she should give a problem solution to resolve there problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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