Subject: Tech Support Candidate - VISHNUKANT GUPTA
From: VISHNUKANT GUPTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 06:17:25 -0500

| | Tech Support Test

Name | VISHNUKANT GUPTA
E-mail | [email-masked]
Phone Number | (0181) 8650865863
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | VARANASI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TATA MITORS LTD | Technician | 12/072018 | 8000
Previous Employer 1 | HONDA CARS INDIA LTD | TECHNICIAN | 12/11/2020 | 17500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Apesh ko click kr k change
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Convater
What according to you makes you a good candidate for customer service or technical support job? | Conseft Mind
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |