Subject: Tech Support Candidate - GHANSHYAM GUPTA
From: GHANSHYAM GUPTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 04:41:33 -0500

| | Tech Support Test

Name | GHANSHYAM GUPTA
E-mail | [email-masked]
Phone Number | (+91) 8299268243
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Central electronics limited | Diploma engineer | 6 | 20000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Basically 3 steps-
1. Restart system
2.Check internet connection
3. Check that this problem is only in yours system or this problem is for all personal/website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Some steps to follow this -
1.Tap the Bluetooth option.
2.Turn on Bluetooth.
3.A list of available devices will appear.
5.If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job?

Honour to work with you and this organisation. The primary goal of any organisation while hiring employees is their loyalty and hardworking nature. I am loyal and
hardworking since my childhood - in my school and colleges, I was one among the dedicated set of students who had been
completing the task or assignment on time. For these excellent qualities, I got appreciation many time during those periods.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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