Subject: Tech Support Candidate - Veerangana Preetam
From: Veerangana Preetam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:19:56 -0500

| | Tech Support Test

Name | Veerangana Preetam
E-mail | [email-masked]
Phone Number | (0121) 7417852782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tech Mahindra | Associate | 10nov | 12k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open the same site on Google Chrome, or other search engine. And try with key word-  ndtv. Try all sites appears related to ndtv.com on screen

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- settings
2- click-more
3- switch on bluetooth
4-search devices nearby
5- on bluetooth speaker
6- click on yes connect
7- enter password for bluetooth connection
8- connected

What according to you makes you a good candidate for customer service or technical support job?

I have 1 year experience in tech Mahindra in Paytm flight process.
I have handled customer really well. I resolved their query best as possible with correct resolution.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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