Subject: Tech Support Candidate - Vardaan Tomar
From: Vardaan Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:11:26 -0500

| | Tech Support Test

Name | Vardaan Tomar
E-mail | [email-masked]
Phone Number | (110032) 9953729151
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Prologic web solution | BDE | 2 months | 17700
Previous Employer 1 | Himgiri automobiles | Supervisor | 11 months | 13000
Previous Employer 2 | Binsar automobiles | Service advisor | 24 months | 11000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Reload the page again
2 open the chrome again
3 check the internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the bluetooth of phone and speakers and pair with each other  after that they will connect

What according to you makes you a good candidate for customer service or technical support job?

1 active listening
2 problem solving
3 manage irritating customer
4 customer voice first

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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