Subject: Tech Support Candidate - Rohit Rajpoot
From: Rohit Rajpoot <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:09:08 -0500

| | Tech Support Test

Name | Rohit Rajpoot
E-mail | [email-masked]
Phone Number | (+91) 9718640053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indrapuram Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quadlabs technology | IT Executive | 10 months | 20000
Previous Employer 1 | CI INFOTECH | Desktop support engineer | 18 months | 18000
Previous Employer 2 | Intec Infonet | Desktop support engineer | 18 months | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Give screen shot in my mail I'd OR tell me what's showing error on your screen.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On your Bluetooth speaker and on your Bluetooth option in your phone. Show your Bluetooth device name in your phone please press device name and connect.
What according to you makes you a good candidate for customer service or technical support job? | Speak politely with customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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