Subject: Tech Support Candidate - Rahul Verma
From: Rahul Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:03:43 -0500

| | Tech Support Test

Name | Rahul Verma
E-mail | [email-masked]
Phone Number | (0) 7897238865
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL Technologies | Analyst | Currently Working | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You are trying to open a website (www.ndtv.com) on your browser, and if you get any error. As a computer user, please let us know, we will give all the steps you will take in logical order to troubleshoot the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth Speaker and open the Bluetooth on your mobile phone. Then search for Speaker's Bluetooth name in the mobile Bluetooth option if found then click on the name. If it has a password then please enter the password and if not then click on the speaker's Bluetooth name it will automatically connect with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I have been working in customer service and also I have a technical degree and as well as I am very curious to know the new technologies and always try to find the solution if there is any technical issue using lots of resources like Google, StackOverflow etc. I have a very good experience in using the Internet and its utilization and advantages.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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