Subject: Tech Support Candidate - Gopal Saini
From: Gopal Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 02:59:25 -0500

| | Tech Support Test

Name | Gopal Saini
E-mail | [email-masked]
Phone Number | (201301) 9720073735
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Progressive infovision pvt Ltd | Desktop support engineer | 30-10-201, | 13000
Previous Employer 2 | Kvch Ltd | Desktop support engineer | 10-2018 | 11500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First step check internet connection second step check browser policy
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First check device name second ping device
What according to you makes you a good candidate for customer service or technical support job? | First fast issues resolved and good communication and then thank you sir
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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