Subject: Tech Support Candidate - SAURABH KUMAR SAVITA
From: SAURABH KUMAR SAVITA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 02:51:03 -0500

| | Tech Support Test

Name | SAURABH KUMAR SAVITA
E-mail | [email-masked]
Phone Number | (91) 9871083940
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NOIDA SECTOR 52
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | SQL SERVER

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MINDMILL SOFTWARE PRIVATE LIMITED | SOFTWARE ENGINEER | | 36598
Previous Employer 1 | ORIX INDIA | ASSISTANT MANAGER | 26 JULY 2019 | 32500
Previous Employer 2 | STELLAR INFORMATICS PRIVATE LIMITED | SOFTWARE ENGINEER | 21 JUNE 2019 | 18500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I WILL CHECK FOR THE INTERNET WHETHER IT IS WORKING FINE OR NOT AND THEN CHECK FOR THE OTHER ACTION.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | OPEN SETTINGS -THEN SELECT FOR BLUETOOTH -> THEN SEARCH FOR BLUETOOTH DEVICES->SELECT THE EXACT BLUETOOTH SPEAKER FOR CONNECTION.
What according to you makes you a good candidate for customer service or technical support job? | I CAN FEEL THE CUSTOMER'S NEED.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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