Subject: Tech Support Candidate - Ankur Singh
From: Ankur Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 02:38:43 -0500

| | Tech Support Test

Name | Ankur Singh
E-mail | [email-masked]
Phone Number | (91) 8527652611
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Technical services specialist | | 34000
Previous Employer 1 | Csc India | System administrator | Sep 2016 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First will check that system is connected  with network  or not. Will check that I am to ping  the  website  link or not. If not so traceroute the link
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First  open mobile setting  and  search the  Bluetooth  opening and pair the Bluetooth  speaker
What according to you makes you a good candidate for customer service or technical support job? | It good to  speak with customer and  resolve  the customer  query which help to enhance the technical  skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |