Subject: Tech Support Candidate - Amit Kumar
From: Amit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Dec 2020 09:08:39 -0500

| | Tech Support Test

Name | Amit Kumar
E-mail | [email-masked]
Phone Number | (91) 7011217384
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ballabgarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | SidhShree Computrinics Pvt Ltd | Technical support Engineer | 30 June 2020 | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First,I would check the internet connectivity with computer if it is fine,then proceed to next step clear all chache memory from the history,3rd step is try to open that website from other browser,4th checkout the permissions appiled on firewall , may be blocked by the administrator
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First,turn on bluetooth in mobile,then it search the bluetooth speaker around it,then select the desired name you wish to,in this way  I can connect the speaker
What according to you makes you a good candidate for customer service or technical support job? | I like to solve the problems
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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