Subject: Tech Support Candidate - udit narayan mahanty
From: udit narayan mahanty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Dec 2020 09:06:26 -0500

| | Tech Support Test

Name | udit narayan mahanty
E-mail | [email-masked]
Phone Number | (91) 7979922946
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | techmahindra ltd | technical support associate | | 22500
Previous Employer 1 | just dial ltd | certified internet consultant - tl | december | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First if this type of error is happening then I will try to open the same website in the another browser .

If still there is problem then i will check for network and connections.

If still problem remains i will go to the libarary and clear the history and cookies and cache and then check .

At last i will check is there any error for website as its not reacheable via ping with website details or ip and check for drop .
And if drop is more go with the ts for website .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | For Connection with bluetooth speaker to my mobile phone first i will switch on my bluetooth settings and make it discoverable then i will switch on my bluetooth speaker , its name will display in my phone , I will pair both my devices and connect .
What according to you makes you a good candidate for customer service or technical support job? | Dedication towards technical role makes me good candidate foe technical support job. As i have done my b.tech in electronics and communication so intrest towards technical role is more .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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