Subject: Tech Support Candidate - MOHAMMAD SAQIB
From: MOHAMMAD SAQIB <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 09:18:03 -0500

| | Tech Support Test

Name | MOHAMMAD SAQIB
E-mail | [email-masked]
Phone Number | (+91) 9818936934
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Central Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Freelancer | Customer Service Specialist | Working | 27.5K
Previous Employer 1 | Bird Worldwide Flight Services India PVT LTD. | Senior Customer Service Associate | 23 July 2019 | 22K
Previous Employer 2 | Forward Watch & Optical Compay | Sales Executive | 15 Feb 2015 | 15K

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I will delete my all previous history and cookies and search again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly we will on the speaker and Bluetooth and open mobile Bluetooth after that we will identify the name of the Bluetooth speaker in our mobile then connect.
What according to you makes you a good candidate for customer service or technical support job? | for customer service, and technical support job my skills and knowledge will make me a good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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