Subject: Tech Support Candidate - Aditya Patel
From: Aditya Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 08:26:54 -0500

| | Tech Support Test

Name | Aditya Patel
E-mail | [email-masked]
Phone Number | (91) 9971264421
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | DELHI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Meritnation | IT Support Executive | 14 july | 18k
Previous Employer 1 | CollegeDunia | Technical Support Engineer | 29 march | 15k
Previous Employer 2 | Softkiwi | Andorid Developer | feb | NIL

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see another website like google.com
Look at the web address in the location bar. Does it start with https:// or not .
Check internet connection working or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Device on  both speaker and mobile
Second speaker Bluetooth on and mobile Bluetooth on.
Allow to permission to connect Bluetooth device

What according to you makes you a good candidate for customer service or technical support job? | As a Customer support job . our responsibility to provide best solution with less time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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