Subject: Tech Support Candidate - Nitin Dixit
From: Nitin Dixit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 07:32:02 -0500

| | Tech Support Test

Name | Nitin Dixit
E-mail | [email-masked]
Phone Number | (201301) 7983009460
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon sector 39
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Application support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Interglobe technology quetiont | Technical support | NA | 15K
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Depend on which type of error facing
2. First check other websites proper working or not
3. check internet working or not
4. Check site blocked or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open bluetooth of the speaker
2. Open mobile phone bluetooth and search name of the speaker after then click and connect

What according to you makes you a good candidate for customer service or technical support job? | Always trying to find out root of the cause.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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