Subject: Tech Support Candidate - Neerav Bansal
From: Neerav Bansal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 03:18:35 -0500

| | Tech Support Test

Name | Neerav Bansal
E-mail | [email-masked]
Phone Number | (91) 9045736607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Muzaffarnagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
SBI ATM card

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Evolve Technologies | Project Engineer | NA | 29380
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check first URL is correct enter, If it's correctly enter then after check Internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1. Please ON Bluetooth  speaker by press button by 3 sec.
Step2. Please ON Bluetooth in your mobile phone.
Step3. Please search Bluetooth Speaker Name in your mobile phone.
Step4. When It's shown, please select Bluetooth Name and Paired it. Now Bluetooth Speaker connect. If not please repeat from Step1.
Step5. Please play music and some audio to confirm it connect properly. Finish

What according to you makes you a good candidate for customer service or technical support job? | For technical support job as I am from technical background.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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