Subject: Tech Support Candidate - Sudheer kumar Shukla
From: Sudheer kumar Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 03:11:04 -0500

| | Tech Support Test

Name | Sudheer kumar Shukla
E-mail | [email-masked]
Phone Number | (+91) 7065903795
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Home appliances Samsung

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ienergizer | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear the cookies after I will reset the device.if the problem not I will transfer the device on service center.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 we will  swipe screen on upper side
2 click the Bluetooth icon on the mobile
3 switch on Bluetooth device

What according to you makes you a good candidate for customer service or technical support job?

I have two years experience as a technical support engineer
I have skill as a technical support engineer

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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