Subject: Tech Support Candidate - Chandrakesh Yadav
From: Chandrakesh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 02:13:46 -0500

| | Tech Support Test

Name | Chandrakesh Yadav
E-mail | [email-masked]
Phone Number | (91) 9987348109
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | MuMbai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
IIS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EVEREST IT SERVICES PVT.LTD | Application Support | NOW TILL | 17000
Previous Employer 1 | BTL | Quality Control | 30/2/2017 | 10000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will firstly check network is issue may be network is connected or not in system, after than I will check Browser is support our website or not,

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the Bluetooth on system than connect ,
Its match specific user of that system.

What according to you makes you a good candidate for customer service or technical support job?

I will give my 100% efficiency to related our job.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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