Subject: Re: Stats for monthly report
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Fri, 4 Dec 2020 02:57:11 -0700 (MST)

Hello Heta, 

Here is the attahed requested report. Please let me know if there any feedback. 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, December 2, 2020 2:33:46 PM 
Subject: Stats for monthly report 

Hello Ashish, 

Could you please send me these statistics for the month of November (filter stats for 1 st -30 th November). Could you please send them to me by 4 th December. 

Gaming: 

New tickets received overall 

Closed tickets 

Top 5 products in customer queries 

Zendesk Talk calls total 

Zendesk Talk calls by country 

Zendesk Talk calls abandoned % 

New Knowledge Base articles published 

Enterprise: 

New tickets received overall 

Closed tickets 

Top 5 products in customer queries 

Zendesk Talk calls total 

Zendesk Talk calls by country 

Zendesk Talk calls abandoned % 

New Knowledge Base articles published 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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