Subject: Tech Support Candidate - Saurabh Tomar
From: Saurabh Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Dec 2020 01:25:55 -0500

| | Tech Support Test

Name | Saurabh Tomar
E-mail | [email-masked]
Phone Number | (+91) 8218440143
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Triple play | Technical | 3march | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No issues

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open Bluetooth and press long 3sec
2.show device name
3.check visibility also.
4.then connect device
5.then device will be paired

What according to you makes you a good candidate for customer service or technical support job? | Executive have experience in telecom sector and networking basics is mandatory also
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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