Subject: Tech Support Candidate - Shobhit Yadav
From: Shobhit Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Dec 2020 12:26:30 -0500

| | Tech Support Test

Name | Shobhit Yadav
E-mail | [email-masked]
Phone Number | (244302) 8265857810
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sambhal
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | CUSTOMER SERVICE

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AXIS BANK LTD | OFFICER SALE'S | 03/12/2020 | 17000
Previous Employer 1 | HDB FINANCIAL SERVICES | JUNIOR ASSISTANT TRAINEE | 20/08/2019 | 10000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

FIRST I WILL CHECK INTERNET CONNECTION,
THAN I WILL CHECK OPEN THE WEBSITE,
NO RESPONSE AFTER I WILL REBOOT MY SYSTEM THAN I WILL CHECK OPEN WEBSITE...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

FIRST I WILL OPEN BLUETOOTH IN SPEAKER,
SECOND I WILL CHECK SPEAKER BLUETOOTH OPEN NOW,
THIRD I WILL OPEN MY PHONE BLUETOOTH THAN I WILL CONNECT MY SPEAKER BLUETOOTH WITH MY PHONE..

What according to you makes you a good candidate for customer service or technical support job? | ANY DOCUMENTS QUERY AND CATCH CUSTOMER PROBLEM..
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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