Subject: Tech Support Candidate - Ashar Siddique
From: Ashar Siddique <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Dec 2020 01:30:05 -0500

| | Tech Support Test

Name | Ashar Siddique
E-mail | [email-masked]
Phone Number | (73791) 02273
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon sec 15 noble enclave moms pg no. 7
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Igt | Travel agent | 14 august 2020 | 18500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check internet connection
Check the url spelling
Use https instead of http

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Enable the speaker
Check the speker username in Bluetooth device
List
Click the selected device

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills
Good technical knowledge
Have patience
Have politeness

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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