Subject: Chat audits - Jayway+Doha+Txt+Colocation - 01/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Wed, 2 Dec 2020 16:45:50 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 01/12/2020. 

Total Chat availability for Colocation dated 01-Dec-2020 : 23h 33min 
For Colocation: 	

	

	

Series 	7am-8am 	10am-11am 	12pm-1pm 	1pm-2pm 	2pm-3pm 	4pm-5pm 	10pm-11pm 
Availability 	59min 14s 	49min 15s 	57min 35s 	59min 59s 	58min 34s 	48min 52s 	59min 46s 
Agent on shift 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Abhishek 	Vimal 

Total Chat availability for JayWay dated 01-Dec-2020 : 23h 49min 
For JayWay: 	

Series 	10am-11am 	12pm-1pm 	11pm-12am 
Availability 	55min 32s 	58min 4s 	59min 19s 
Agent on shift 	Kae 	Kae 	Vimal 

Thanks & Regards