Subject: Tech Support Candidate - Priya Nigam
From: Priya Nigam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 13:46:49 -0500

| | Tech Support Test

Name | Priya Nigam
E-mail | [email-masked]
Phone Number | (+91) 7408516797
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IP Solutions Technologies | Network engineer | | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I will refresh the website
2 nd I'll check network connectivity

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly I will open option of  bluetooth in my mobile and search blutooth speaker name and click on the bluetooth speaker name and we can pair both side

What according to you makes you a good candidate for customer service or technical support job? | Good knowledge and Trouslehshootimg skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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