Subject: Tech Support Candidate - Sonakshi Gupta
From: Sonakshi Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 08:50:35 -0500

| | Tech Support Test

Name | Sonakshi Gupta
E-mail | [email-masked]
Phone Number | (91) 8630889614
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I energizer | JE technical engg | 31st December | 22000 per month
Previous Employer 1 | K P engg college | Lecturer | 31st may | 20000 per month
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

On your computer, open Chrome Chrome.
At the top right, select More Organize.
Select More tools and then Clear browsing data
Select a time range and then Cookies and other site data and then Clear data.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all put the phone on loud speaker and tap on the Bluetooth options available in the call. To enable the Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | A good communication with technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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