Subject: Tech Support Candidate - BALVEER PATHAK
From: BALVEER PATHAK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 07:54:40 -0500

| | Tech Support Test

Name | BALVEER PATHAK
E-mail | [email-masked]
Phone Number | (05192) 9984639228
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Banda u.p
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio
Software installation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Next education India Pvt ltd. | Technical support engineer | 10 Oct.2019 | 11200/-
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, we will check our internet and if the site is not opening in it, then we will troubleshoot our internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Turn on the Bluetooth of your Bluetooth speaker.
2- Then I will turn on my mobile phone's Bluetooth
3- will search bluetooth devices
4- Connect then Bluetooth

What according to you makes you a good candidate for customer service or technical support job? | Computer hardware
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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