Subject: Tech Support Candidate - Abhishek Rawal
From: Abhishek Rawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 06:11:41 -0500

| | Tech Support Test

Name | Abhishek Rawal
E-mail | [email-masked]
Phone Number | (91) 8602693223
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ITC Maratha | Intern | 30-06-2014 | 5500
Previous Employer 1 | Radisson blu | Front Office Associate | 31-10-2018 | 12000
Previous Employer 2 | Marriott Indore | Front Office Executive | 14-02-2020 | 20000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear all the cookies and re start the process.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First need to on the switch of bluetooth speaker
Need to on phone blootooth
Then pair
Then connect

What according to you makes you a good candidate for customer service or technical support job? | I have more than five years of experience in customer service operations.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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