Subject: Stats for monthly report
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Wed, 2 Dec 2020 09:03:46 +0000

Hello Ashish,

Could you please send me these statistics for the month of November (filter stats for 1st-30th November). Could you please send them to me by 4th December.

Gaming:
New tickets received overall
Closed tickets
Top 5 products in customer queries
Zendesk Talk calls total
Zendesk Talk calls by country
Zendesk Talk calls abandoned %
New Knowledge Base articles published

Enterprise:
New tickets received overall
Closed tickets
Top 5 products in customer queries
Zendesk Talk calls total
Zendesk Talk calls by country
Zendesk Talk calls abandoned %
New Knowledge Base articles published

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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