Subject: Chat audits - Jayway+Doha+Txt+Colocation - 30/11/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Tue, 1 Dec 2020 17:15:47 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 30 /11/2020. 

Total Chat availability for Colocation dated 30-Nov-2020 : 23h 46min 
For Colocation: 	

	

	

Series 	7am-8am 	11am-12pm 	12pm-1pm 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	56min 51s 	55min 32s 	58min 43s 	57min 34s 	57min 35s 	59min 46s 	59min 50s 
Agent on shift 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Kae + Abhishek 	Vimal 

Total Chat availability for JayWay dated 30-Nov-2020 : 23h 49min 
For JayWay: 	

Series 	11am-12pm 	12pm-1pm 
Availability 	50min 25s 	58min 46s 
Agent on shift 	Kae 	Kae 

Thanks & Regards