Subject: Tech Support Candidate - krishan kishor
From: krishan kishor <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Nov 2020 02:16:40 -0500

| | Tech Support Test

Name | krishan kishor
E-mail | [email-masked]
Phone Number | (+91) 8218298225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | North delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Orbit Techsol | Network Engineer | 4 nov 2020 | 37000
Previous Employer 2 | Cms IT Services | customer support engineer | 4 Nov 2019 | 16500

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all, I will check my network connection if it is Ok and after  I will see a code of error just suppose the error is 505 it is from the server end if it is another problem then I will ping my gateway address and then check network devices like firewall.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all, Open the Bluetooth option and click which device we want to pair then we click  the pair option then it will be paired.
What according to you makes you a good candidate for customer service or technical support job? | I have all skills which you need.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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