Subject: Tech Support Candidate - divyanshi divyanshi
From: divyanshi divyanshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Nov 2020 14:08:05 -0500

| | Tech Support Test

Name | divyanshi divyanshi
E-mail | [email-masked]
Phone Number | (91) 8800657650
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | near 62 metro station
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | one point one | agent | 22/03/2020 | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly - check the web address
then  delete your cookies
then change your proxy setting
in case does not work then restart your device
and make sure the internet connection works

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. swipe down from top of the screen
2. touch and hold bluetooth
3. Tap pair new device  if you do not pair new device check under available devices or tap more Refresh
4. tap the name of the bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job?

technical support job  because
i have strong communication skills
in depth knowledge of hardware and software

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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