Subject: Tech Support Candidate - Gaurav Chaudhary
From: Gaurav Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Nov 2020 05:29:57 -0500

| | Tech Support Test

Name | Gaurav Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 8178229822
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ramton Technology | Technical Support | Dec2019 | 25000
Previous Employer 1 | BTB Marketing Pvt Ltd | IT Executive | May2020 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | clear brower history, check internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

on bluetooth speakers
open the mobile bluetooth
search Bluetooth speaker name in our mobile
select Bluetooth name and connect

What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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