Subject: Tech Support Candidate - ANIL kumar Pathak PATHAK
From: ANIL kumar Pathak PATHAK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Nov 2020 23:37:24 -0500

| | Tech Support Test

Name | ANIL kumar Pathak PATHAK
E-mail | [email-masked]
Phone Number | (91) 9557466693
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Haldwani Nainital
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lakshmi agencies | System Integrator | |
Previous Employer 1 | Chaitanya diva physiotherapy and sports | Server administrator | 23 March 20 |
Previous Employer 2 | BML telecom services | Server administrator | 30 June 2010 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check your network system. Than ping www.ndtv.com, then remove browser history and cache.then check any proxy server is there, then open it will open
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth on your mobile then scan and pair speaker which shown in your scan devices list then connect.
What according to you makes you a good candidate for customer service or technical support job? | My analysis and go for the root cause then apply my knowledge in troubleshooting problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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