Subject: Transcript of Friday, November 27th, 2020, 01:11:27 pm. Operator: Vincent. Visitor: Traveler
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Fri, 27 Nov 2020 08:26:24 -0500

Chat transcript

	

	
		ref https://www.google.com/

	Vincent Fri, 11/27/20 01:11:27 pm UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  01:11:27 pm
	
		We are looking to go to Oktoberfest next September, but combine that with a beer and castle tours around Germany Anschluss neighboring countries. It sounds like that’s something you all could assist us with

	Vincent 01:11:55 pm
	
		Sure

	Traveler  01:12:00 pm
	
		should say Germany AND neighboring countries

	Vincent 01:12:33 pm
	
		Okay, May I know the dates from when?

	Traveler  01:14:18 pm
	
		Unsure of exact dates now, but something around Sept 15-Oct 15 with the prime reason of going to Oktoberfest for 2 days. Going for 10-12 days total

	Vincent 01:14:28 pm
	
		Okay, that would be great
	
		Sure, we can get one of our expert vacation planners to get in touch with you with more information. 

May I know your name, email and phone number?

	Traveler  01:15:37 pm
	
		Darren Courts, [email-masked], (864) 420-3591

	Vincent 01:15:40 pm
	
		Thanks Darren
	
		May I ask you, how many people will be traveling together?

	Traveler  01:15:54 pm
	
		what do you all charge to set up all of this?

	Vincent 01:16:08 pm
	
		Free of cost
	
		May I ask you, how many people will be traveling together?

	Traveler  01:16:19 pm
	
		2
	
		My wife and I
	
		We got married last month, but this will be our honeymoon trip

	Vincent 01:17:02 pm
	
		Okay, that sound great.
	
		May I ask you, you would be traveling from USA?

	Traveler  01:17:31 pm
	
		you all have to make money somehow. How do you get paid?
	
		yes from USA

	Vincent 01:19:05 pm
	
		The consultation is free, but then we are the one JayWaY, who will plan this trip for you.
	
		We are a boutique tour operator specializing in handcrafted Central and Eastern Europe tours. Whether you want to stay within one country or combine countries and regions as diverse as Croatia, Czech Republic, Hungary, Poland, the Baltic states or anywhere in between, our expertise in this region enables us to create seamless customized itineraries for multi-destination Central and Eastern Europe trips. 
	
		Is there anything else I can help you with?

	Traveler  01:20:48 pm
	
		I’m sorry, I’m not understanding what you said about fees. Consultation is free, but booking thru JayWay costs money?
	
		ive never done anything like this so I’m just not sure how it all works

	Vincent 01:21:32 pm
	
		Let me explain
	
		I'm going to forward your request to one of our sales expert and then they'll get back to you with a quote according to your requirements as per the details you have shared, that consultation is free of cost.
	
		however, in case you wish to continue that plan further, then it will be chargeable.

	Traveler  01:24:07 pm
	
		Ok, we will go from there. Can you give me an average cost to using a JayWay consultant? I’m working on my budget for this trip

	Vincent 01:24:44 pm
	
		I'm sorry but the  JayWay consultation is free of cost until you confirm to continue further
	
		Hope you understand
	
		I have forwarded your request to our sales expert and soon someone will get back to you with a quote.
	
		Is there anything else I can help you with?

	Traveler  01:26:02 pm
	
		no, thank you for your assistance

	Vincent 01:26:19 pm
	
		You're welcome, It was nice talking to you. Have a great day, goodbye!

	System 01:26:23 pm
	
		Vincent archived the chat

	14m 56s

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